This Privacy Policy explains how Fast Track 1 NY (“we”, “us” or “our”) handles information when you visit this website, contact support or purchase and use our services.
1. Information we collect
We may collect account and contact details, billing references supplied by our payment provider, support communications, IP addresses, browser and device information, API activity, download usage, security events and other service logs necessary to operate the platform.
2. How we use information
We use information to provide and secure the service, authenticate users, enforce plan limits, process orders, deliver support, prevent fraud and abuse, improve reliability, communicate operational updates and comply with legal obligations.
3. Service providers and sharing
We may share limited information with infrastructure, payment, analytics, email and support providers acting on our behalf. We do not sell personal information. We may disclose information where required by law or necessary to protect users, the platform or third parties.
4. Cookies and local storage
The website may use essential cookies or local storage for security, preferences and core functionality. Third-party checkout or support services may apply their own privacy and cookie policies when you leave this website.
5. Security and retention
We apply reasonable technical and organizational safeguards, including controlled API access, logging and access restriction. No internet service can guarantee absolute security. We retain information only as long as reasonably necessary for service delivery, security, dispute handling and legal compliance.
6. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict or object to certain processing of your personal information. Requests may be submitted through our support channel and may require identity verification.
7. International processing
Our providers and infrastructure may process information in countries different from your own. Where required, we use appropriate safeguards for international transfers.
8. Changes to this policy
We may update this policy to reflect service, legal or operational changes. The effective date above identifies the latest published version.
9. Contact
Privacy questions may be sent to support@filesmaster.io or through our support portal.